PEER-TO-PEER SUPPORT?

Peer to peer support for physicians is a powerful tool for fostering physician wellness. When caring for patients, providers routinely manage difficult personal emotions and challenging interpersonal dynamics. A skilled peer supporter can create a non-judgmental space which allows for open and honest reflection on a variety of difficult subjects.

Our Training for Peer Supporters

We offer a high caliber training series for physician and non-physician staff which teaches foundational skills for becoming an effective peer mentor.

Key capacities enabling mentors to establish a supportive, attuned stance:

• Levels of Listening

• Reflecting Content & Theme

• Normalizing, Validating & Empathizing

• Framing Non-directive “Open and Honest” Questions

Sample Scenarios Benefitting from Peer Support:

• Conflict, tension, or disagreement with patients or colleagues

• Strong, surprising, or repetitive emotional reactions to patients

• Difficulty responding to offensive or disrespectful behaviors

• Sense of frustration or confusion with patient/family dynamics